Privacy policy
PRIVACY POLICY
Last Updated: March 2, 2025
About AM Business Solutions
AM Business Solutions is a trusted business organization with 75 years of combined experience in local and international markets. We operate our own premium brands including Royal Tea, Royal Mineral Water, and Royal Pink Salt, and provide comprehensive business solutions to help clients launch and grow their own brands.
Information We Collect
When you visit our store or make a purchase, we collect the following information:
Personal Information: Name, billing address, shipping address, email address and phone number
Order Information: Details about the products you purchase, transaction history, and preferences
Technical Information: IP address, browser type, device information, and browsing behavior on our website
Communication Data: Records of your correspondence with us, including customer service inquiries and feedback
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders for Royal Tea, Royal Mineral Water, Royal Pink Salt, and other products
- Communicate with you about your orders, including shipping updates and delivery confirmations
- Provide customer support and respond to your inquiries
- Improve our products and services based on your feedback
- Send you marketing communications about our brands and services (with your consent)
- Prevent fraudulent transactions and protect our business
- Comply with legal obligations and regulatory requirements
Business Solutions Services
For clients using our business organization and brand launch services, we may collect additional business information including company details, branding requirements, and project specifications. This information is used solely to deliver our consulting and brand development services.
How We Share Your Information
We respect your privacy and do not sell your personal information. We may share your information with:
Service Providers: Trusted third-party companies that help us operate our business,
Legal Requirements: Government authorities when required by law or to protect our legal rights
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner
Data Security
With 75 years of experience building trust in local and international markets, we take data security seriously. We implement industry-standard security measures to protect your personal information, including:
- Secure SSL encryption for all transactions
- Regular security audits and updates
- Restricted access to personal data
- Secure storage systems
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing
- Lodge a complaint with relevant data protection authorities
International Data Transfers
As a business operating in both local and international markets, your information may be transferred to and processed in countries outside of Pakistan. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Retention Period
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.
Contact Us
If you have questions about this privacy policy or how we handle your personal information, please contact us at:
AM Business Solutions
Email: [ambusinesssolution1@gmail.com]
Phone: [+92 3088000161]
Address: [Office No 102 1st Floor Madina Arcade G-13\1 Markaz Islamabad,Pakistan]